Tuesday, April 10, 2012

Viking Range Recalls Dishwashers Due to Fire Hazard



Picture of recalled dishwasherWASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Viking dishwashers
Units: About 2,000
Manufacturer: Viking Range Corporation of Greenwood, Miss.
Hazard: An electrical component in the dishwasher can overheat, posing a fire hazard.
Incidents/Injuries: Viking has received 21 reports of incidents, including five reports of property damage from fires. No injuries have been reported.
Description: The recall includes Viking 24" Professional, Designer and Custom Panel dishwashers manufactured between May and September 2010. They were sold in black, white and 24 other custom colors, stainless steel and with custom wood panels. The name "Viking" appears on the control panel at the top of the door. The model and serial number are located on the identification plate mounted on the inside on the left side of the dishwasher door opening. The first six numbers in the serial number are the manufacture date in mmddyy format, e.g., serial number 052610 was manufactured on May 26, 2010. Model and manufacture dates included on this recall are:
Model Numbers
Starting With*:
Date Codes - first six digits
of serial number:
DDB325
DFB450
VDB325
VDB450
052610 through 091510
* Model numbers ending with an E are not included on the recall.
Sold at: Appliance and specialty retail stores nationwide from June 2010 through March 2012 for between $1,425 and $2,000.
Manufactured in: United States
Remedy: Consumers should immediately stop using the recalled dishwashers and contact Viking's hotline for a free in-home repair.
Consumer Contact: For additional information, contact Viking toll-free at (800) 241-7239 from 8 a.m. to 5 p.m. ET, Monday through Friday or visit Viking's website atwww.vikingrange.com


Diagram showing the location of the model and serial number on the recalled dishwashers

Tuesday, January 3, 2012

Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning



WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled 
consumer product.





Name of Product: Navien Instantaneous or Tankless Water Heaters
Units: About 13,000
Importer: Navien America Inc., of Irvine, Calif.
Manufacturer: Kyung Dong Navien Co. Ltd., South Korea

Hazard: An unstable connection can cause the water heater’s vent collar to separate or detach if pressure is applied. A detached vent collar poses a risk of carbon monoxide poisoning to the consumer.

Incidents/Injuries: None reported

Description: Navien tankless hot water heaters are white with “T-Creator” and “NAVIEN” on the front. Recalled model numbers are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A) manufactured in 2008. A label on the side of the water heater lists the model number along with the manufacturing year in YYYY format.

Sold by: Wholesale distributors to in-home installers nationwide from February 2008 through March 2009 for between $1,500 and $2,100.

Manufactured in: South Korea

Remedy: Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled water heaters should immediately contact Navien to schedule a free repair. Navien will replace all Nylon 66 vent collar with PVC collars. Consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.

Customer contact: For additional information, contact Navien at (800) 244-8202 between 8 a.m. and 5 p.m. PT Monday through Friday, or visit the firm’s website at www.navienamerica.com
Note: Regardless of the type of water heater that is used, every home should have a CO alarm outside all sleeping areas and consumers should ensure that their CO alarms have working batteries.